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+--- Thread: AHRDF outage 6 June 2022 (/thread-1198.html)
AHRDF outage 6 June 2022 - VK4ADC - 06-06-2022
Hi all,
Apologies for the outage but it was beyond my immediate control. It was first noticed about 8AM and a support ticket raised with the hosting company, and I'm not totally sure about its return but somewhere around 4PM.. Basically about 8+ hours outage.
It seems that the shared web server in the datacentre in Sydney ended up with a full hard disk where the SQL database activities occur - so while static HTML pages were served, any dynamically generated pages were not ! Obviously their network server status monitoring did not pick up the issue .... Grrrr.
It had nothing to do with any non-renewal of AHRDF.NET !!
Doug, admin
Addendum : The web server was fixed about 4PM but email support finally returned about 9PM after multiple exchanges with support staff. Not happy Jan !
RE: AHRDF outage 6 June 2022 - VK2CSW - 07-06-2022
Cheers Doug.
Thanks for your efforts.
RE: AHRDF outage 6 June 2022 (and more..) - VK4ADC - 01-11-2022
31st Oct / 1st Nov 2022 :
Well it happened again, same issue - not enough disk space for the SQL server to operate. The resulting message was along the lines of...
SQL Error:
2002 - Connection refused
Query:
[READ] Unable to connect to MySQL server
-then-
SQL Error:
1203 - User ahrdf already has more than 'max_user_connections' active connections
Query:
[READ] Unable to connect to MySQL server
This server is not within my immediate control so while I raised a support ticket about 10PM Monday night, it was not actually resolved until 10AM Tuesday. The server is in Sydney but the management is done from the USA, something I was not aware of when I first started using this company.
It is what it is.. and since it is not a critical facility then some outages can occur without inflicting any real damage.
Just somewhat annoying, that is all.
73 Doug