18-01-2018, 11:49 AM
so it looks like we have some form of resolution. I decided i would give themone last chance before i contact my bank and i posted on the WIA's facebook page about how unhappy i am with the issue.
within an hour they had organised for me to pick up a copy at no charge from the club i'm testing through and they will do a stock swap. not optimal for me (the club is an hour drive each way as opposed to being delivered to my door by post) but it's better than the alternative.
I do also have some residual bitterness towards the WIA. it's not that hard to set up an auto resopnd email to orders stating you are closed for the month
within an hour they had organised for me to pick up a copy at no charge from the club i'm testing through and they will do a stock swap. not optimal for me (the club is an hour drive each way as opposed to being delivered to my door by post) but it's better than the alternative.
I do also have some residual bitterness towards the WIA. it's not that hard to set up an auto resopnd email to orders stating you are closed for the month