22-02-2019, 07:21 AM
Maybe because of the industry I am in I am a little jaded about these things.
When the Commonwealth changes providers, such as is being done here, there is always a lag as the new provider comes up to speed. It is what it is. Many have railed against the process but it never changes. No matter what industry or how big your organisation is, the Commonwealth has many such things on the boil and all will be dealt with in time. Delayed AR exams will not strike fear or urgency into the process.
Many times these changes result in the employees (in this case volunteer examiners etc) moving to the new provider with the practical upshot being they get new work shirts. They sit in the same seats and in front of the same computer. The hardest part is learning how the new system operates and how the new company works - the actual work changes little.
This is what is happening here.
As someone who lives through this regularly, all I can offer as advice is go with the flow and try not to get angry that the process seems to take forever. This is not the first time this has happened and nor will it be the last.
When the Commonwealth changes providers, such as is being done here, there is always a lag as the new provider comes up to speed. It is what it is. Many have railed against the process but it never changes. No matter what industry or how big your organisation is, the Commonwealth has many such things on the boil and all will be dealt with in time. Delayed AR exams will not strike fear or urgency into the process.
Many times these changes result in the employees (in this case volunteer examiners etc) moving to the new provider with the practical upshot being they get new work shirts. They sit in the same seats and in front of the same computer. The hardest part is learning how the new system operates and how the new company works - the actual work changes little.
This is what is happening here.
As someone who lives through this regularly, all I can offer as advice is go with the flow and try not to get angry that the process seems to take forever. This is not the first time this has happened and nor will it be the last.